Course curriculum

  • 1

    Introduction

    • Website Care Teams

    • Understanding DIY vs DIFY WordPress Sites and Best Practices for DIY

    • Escalations & Best Practices

    • How to Submit Clarifications (Technical & Non-Technical)

    • Useful Resources
  • 2

    WDS Plugins

    • GD cORe - Download, Install, Configure & Reset
  • 3

    Introduction

    • Care Workflow Process

    • Process Flow

    • Handling an Order

    • Resources & Credentials

    • Updating Status in V6

    • Steps for Builders in Jira
  • 4

    Care Team Trainings

    • Clear Cache in BB

    • Enable Option to Upload Files

    • Export Script Code from Jira

    • Fixing Site Health Issues

    • Fixing Cache Issues in Website

    • Indexing on Google Search Engine

    • Handling GDCore Plugins

    • Removing Special Characters